PicknPay (SA)
"We are satisfied with the accuracy, completeness, validity and quality of your data as well as your turnaround, pricing and overall service levels. We will continue to use your service and will recommend your data capture services to others"
"The launch of smart shopper went way beyond our expectation on sign up which channeled challenges into OutProsys. This made it very difficult to deliver on what was expected and also created problems. My comment would be the way that OutProsys worked through the problems. Proactive and open communication with options/alternatives presented to us. You were also always true to what you believed in terms of data integrity and pushed back appropriately when you believed solutions were not right for PnP. Due to this I believe we have a more robust data base than we could have potentially ended up with!" (Customer Survey - 05Dec11)
Steve Hoban (General Manager Smart Shopper)
Trutac (UK)
"TruTac have worked in partnership with OutProsys for over 7 years. The data capture services they provided us over this period have been of an excellent quality combined with a consistant turnaround delivery of less than 24 hours. The management team at OutProsys has always been ready and willing to adapt their service supplied as our business needs have changed. They have also offered support through new software
development as it has become necessary. I would have no hesitation in recommending their data capture and data analysis services to other businesses and organisations that require an accurate and reliable level of document processing." (Customer Survey - 08Nov07)
Lorna Deans (Operations Manager)
Abacus (UK)
"OutProsys always provides our document processing work on time and to a high level of quality, which is a big improvement on other offshore BPO suppliers we have used previously. We have been using OutProsys for the past 5 years, this has allowed us to significantly optimise the cost, quality and schedule of delivery of our document processing business. When visiting their facilities we have been impressed by the working environment and management structure which inspires confidence in their service. We would be happy to provide any further information required and confirm that we will continue to work exclusively with OutProsys where we have an offshore data processing requirement." (Customer Survey - 08Nov07)
Ian Laken (Director of Operations)
MHA Management Holdings (SA)
"We are very satisifed with the completeness, accuracy, quality, turnaround, pricing and overall service. We will continue to use your service and will recommend your data capture services to others." (Online Survey - 28Oct08)
Shaun Pesskin (Managing Director)
Compuscan (Southern Africa)
"We are very satisifed with the completeness, accuracy, quality, turnaround, pricing and overall service. We will continue to use your service and will recommend your data capture services to others." (Online Survey - 29Oct08)
Frank Lenisa (Marketing Director)
Abacus (UK)
"OutProsys are the only offshore agents we would ever use." (Customer Survey - 03Nov08)
Ian Laken (Director of Operations)
Allan Gray Orbis Foundation (SA)
"Very approachable, efficient and good communicators. We are satisifed with the completeness, accuracy, quality, turnaround, pricing and overall service. We will continue to use your service and would recommend your data capture services to others." (Online Survey - 12Dec08)
Stephanus de Kock (Projects Officer)
Builders Warehouse & Builders Express (SA)
"Satisfied with pricing and very satisifed with the completeness, accuracy, quality, turnaround and overall service. We will continue to use your data capture services and will recommend them to others." (Online Survey - 23Feb09)
Elzette van Niekerk (Production Manager)
3iSolutions (SA)
"Thanks to your teams outstanding professional service we were able to complete this project with time to spare without exhausting internal management resources. Brilliant job guys!!!" (Customer Survey - 01Jun09)
Clifton Hammond (Head of Operations)
Ackermans (SA)
"Very satisfied. Pickup and delivery always as requested." (Customer Survey - 09Jun09)
Dinan Griebenow (Systems Administrator)
Compuscan (Southern Africa)
"The quality of their data capture is outstanding and their turnaround is in-line with our expectations, we would have no hesitation in recommending their data processing services." (Customer Survey - 23Jun09)
Frank Lenisa (Marketing Director)
Mortality Manifest (UK)
"Very good. You delivered what you say you will. We are very satisfied with your data capture validity, accuracy, completeness as well as your overall quality, turnaround and service. We will continue to use your document processing services and recommend them to others." (Customer Survey - 14Jul09)
Graham Wilson (Director)
Shoprite (Southern Africa)
"We are very satisfied with every aspect of your service including: data capture turnaround, validity, completeness, pricing, accuracy and your overall quality and service. We will continue to use your document processing services and recommend them to others." (Customer Survey - 19Jun09)
L du Plessis (DPO Manager)
Sun International (Southern Africa)
"Excellent customer service! We are very satisfied with the overall quality of your data processing, turnaround and pricing. We will continue to use your document processing services and recommend them to others." (Customer Survey - 14Jul09)
Jana Kotze (Digital Marketer)
Millward Brown (SA)
"Very good – you deliver what you say you will. We are very satisfied with your data capture validity, turnaround, web portal, accuracy, completeness and overall service received. We will continue to use your document processing services and recommend them to others." (Customer Survey - 14Jul09)
Jamiela Fakir-Moerat (DP Manager)
Matie Advantage (SA)
"Excellent service, quick response. We are very satisfied with your data capture completeness, validity, quality, turnaround and overall service received. We will continue to use your document processing services and recommend them to others." (Customer Survey - 08Mar10)
Rickus Cerfonteyn (Technical Support)
Ipsos Markinor (SA)
"Very Professional. We are very staisifed with the overall quality and price of your data processing as well the layout and format of your output data. We have never experienced any problems in dealing with OutProsys and will recommend your data capture and processing services to others." (Customer Survey - 22Apr10)
Wayne Mallalieu (Data Operations Manager)
Bester Burke Underground
Very satisfied with accuracy, completeness, validity, turnaround, layout and format of completed data. Professional, thorough and friendly. (Customer Survey � 29Nov10)
Nina H�rle (Radio Producer / Art Buyer)
Gold (SA)
"Been thoroughly pleased. Very professional. We are very satisfied with your data capture accuracy, completeness, validity, turnaround, quality, pricing and overall service received. We will continue to use your data processing services and recommend them to others." (Customer Survey - 02Dec10)
Karolyne Beets (Quality Assurance Manager)
Ipsos Markinor (SA)
Very satisfied with overall service. Hope to continue using OutProsys in the future. (Customer Survey � 10Mar11)
Heather Jones (Data Processing Quality Manager)
PSI Botswana
Professional and very helpful. Very satisfied with layout and format of completed data. (Customer Survey � 10Mar11)
Dr Iris Halldorsdottir (Assistant Research Manager)